Terms and Conditions

Welcome to Puntilla! These Terms and Conditions (“Terms”) govern your access to and use of our website and SMS program. By accessing or using our website, you agree to comply with and be bound by these Terms.

 

1. Acceptance of Terms

Using our website, you acknowledge that you have read, understood, and agree to these Terms. If you disagree with these Terms, please do not use our website.

 

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued website use after posting changes constitutes your acceptance of the modified Terms.

 

3. Use of the Website

You agree to:

  • Use the website in compliance with applicable laws and regulations.
  • Do not engage in any activity that may disrupt or interfere with the website’s functionality.
  • Refrain from posting or sharing harmful, abusive, or unlawful content.

4. Terms and Conditions for SMS Program

By subscribing to our SMS notifications, you agree to receive text messages from Puntilla. These messages may include updates, notifications, and other related content. Message rates may apply, and messaging frequency may vary.

4.1. Consent

  • By opting into our SMS program, you consent to receive notifications from Puntilla at the phone number provided during the opt-in process. The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

4.2. Types of SMS Communications:

If you have consented to receive text messages from Puntilla, you may receive messages related to the following

  • Appointment reminders
  • Account Activation
  • Account notification

Example: “Hello, this is a friendly reminder of your upcoming appointment with the Puntilla team. Reply STOP to opt out of SMS messaging at any time.”

4.3. Message Frequency

The frequency of SMS messages will vary based on customer interaction with our services. You may receive up to 2 messages monthly.

Example: “Message frequency may vary. You may receive up to 2 monthly SMS messages regarding your appointments or account status.”

4.4. Potential Fees for SMS Messaging:

Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

4.5. Opt-In Method:

You may opt-in to receive SMS messages from Puntilla by submitting an online form or verbaly.

4.6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive. After opting out, you will no longer receive SMS messages unless you opt back in.

4.7. Help:

If you have any problems, please reply with the keyword HELP. Or, you can get help directly from us at support@puntilla.us

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

4.8. Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
  • Message frequency may vary

4.9. Contact

For any questions or concerns about the SMS program, don’t hesitate to get in touch with us at support@puntilla.us

 

5. Intellectual Property

All content on the website, including text, images, logos, and designs, is the property of Puntilla. Unauthorized use of any content is prohibited.

 

6. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy.

 

7. Governing Law

The laws of Florida govern these Terms. Any disputes arising from these Terms will be resolved in the courts of Florida.

 

8. Termination

We reserve the right to terminate or suspend access to the website at our discretion, without notice, for violations of these Terms.

 

9. Contact Information

For questions or concerns about these Terms, please contact us at:
Email: support@puntilla.us 
Phone: 786-845-6413
Address: 28 West Flager St, Suite 1200 D, Miami, Florida